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Title
Text copied to clipboard!Dining Supervisor
Description
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We are looking for a dedicated and experienced Dining Supervisor to oversee the daily operations of our dining establishment. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to manage a team effectively. As a Dining Supervisor, you will be responsible for ensuring that all guests receive high-quality service, maintaining cleanliness and organization, and coordinating with kitchen staff to ensure smooth operations.
Your primary duties will include supervising dining staff, handling customer inquiries and complaints, and ensuring that all health and safety regulations are met. You will also be responsible for training new employees, scheduling shifts, and monitoring inventory levels to ensure that the dining area is well-stocked at all times. Additionally, you will work closely with management to implement policies and procedures that enhance the overall dining experience.
To be successful in this role, you should have previous experience in a supervisory position within the food and beverage industry. Strong communication and problem-solving skills are essential, as you will be required to address customer concerns and resolve any issues that arise. You should also be able to work in a fast-paced environment and handle multiple tasks simultaneously.
If you are passionate about hospitality and have a keen eye for detail, we encourage you to apply for this exciting opportunity. Join our team and help us create a welcoming and enjoyable dining experience for all our guests.
Responsibilities
Text copied to clipboard!- Supervise and coordinate dining staff to ensure efficient service.
- Handle customer inquiries, complaints, and special requests professionally.
- Ensure compliance with health and safety regulations and company policies.
- Train new employees and provide ongoing support to existing staff.
- Monitor inventory levels and coordinate with suppliers as needed.
- Oversee cleanliness and organization of the dining area.
- Assist in scheduling shifts and managing staff attendance.
- Work closely with kitchen staff to ensure timely food service.
Requirements
Text copied to clipboard!- Previous experience in a supervisory role within the food and beverage industry.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Knowledge of health and safety regulations related to food service.
- Excellent problem-solving and customer service skills.
- Flexibility to work evenings, weekends, and holidays as needed.
- Basic computer skills for managing schedules and inventory.
- High school diploma or equivalent; additional training in hospitality is a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in a supervisory role within the food and beverage industry?
- How do you handle customer complaints and ensure customer satisfaction?
- What strategies do you use to motivate and manage a team effectively?
- How do you ensure compliance with health and safety regulations in a dining establishment?
- Can you provide an example of a time when you had to resolve a conflict among staff members?
- How do you manage inventory and coordinate with suppliers?
- What steps do you take to maintain a clean and organized dining area?
- Are you comfortable working flexible hours, including evenings and weekends?
